Terms and Conditions

Acceptance of Terms

Using the Saint Paul Restoration Pros website means you accept these Terms and Conditions as posted. We may update them, and continued use after changes indicates you agree to the revised Terms. These apply to all website visitors and clients in Saint Paul, Minnesota. If you do not agree, please stop using the website.

Services

Saint Paul Restoration Pros provides water damage restoration, mold remediation, and related services. We conduct on-site assessments to determine project scope. Services depend on availability, project size, and location. We may use third-party vendors for specialized tasks. We strive to meet client needs but cannot guarantee specific outcomes or timelines due to varying conditions.

Quotes, Billing, and Payment

We provide estimates based on initial assessments, but final invoices may differ due to unforeseen issues. Change orders are agreed upon before extra work. Deposits may be required. We accept major credit cards and checks. Late balances may incur fees. Disputes must be raised in writing within 30 days to our address below.

Insurance and Claims Assistance

We assist with insurance claims by providing job documentation and photos. Insurer approvals and payments are their decisions, not controlled by Saint Paul Restoration Pros. We cannot guarantee claim outcomes. Clients are responsible for communicating with their insurers and providing necessary information.

Scheduling, Access, and Site Conditions

We schedule access windows for assessments and work. Clients must provide utilities, permissions, and clear access. Hazardous conditions, pets, or minors may pause work. We may stop if safety risks arise. Clients must notify us of known hazards before work begins.

Health and Safety

Our team follows IICRC standards, uses PPE, containment, negative air systems, and EPA-registered disinfectants when needed. We comply with local safety rules in Saint Paul, Minnesota. Safety training ensures proper handling of equipment and materials to protect clients and workers.

Customer Responsibilities

Clients must remove valuables when asked, disclose preexisting property issues, and follow safety and drying instructions. Failure to comply may delay work or affect results. Clients should secure pets and keep minors away from work areas for safety.

Warranties and Disclaimers

We offer a limited one-year workmanship warranty on completed services. Exclusions include preexisting damage, normal wear, hidden conditions, acts of nature, or third-party failures. No other warranties are provided unless specified in writing.

Limitation of Liability

Our liability is limited to amounts paid for the specific service. We are not responsible for indirect or consequential damages, like lost profits, to the extent allowed by law. This protects Saint Paul Restoration Pros from excessive claims.

Cancellations and Rescheduling

Clients may cancel or reschedule in writing before work starts, with possible fees for late notice. Emergency jobs follow different rules, communicated at booking. We aim to accommodate reasonable requests.

Intellectual Property

Website text, images, and logos belong to Saint Paul Restoration Pros or our licensors. You may not copy or use them without written permission. This protects our brand and content.

Privacy and Data

Our separate Privacy Policy on the website details data handling. Job photos and reports are used for documentation and insurer reviews. We protect client information as described in that policy.

Third Party Links and Tools

Any external resources mentioned are for convenience only. Using them is at your discretion. Saint Paul Restoration Pros is not responsible for third-party content, tools, or services.

Changes to These Terms

We may update these Terms to reflect changes in our practices or laws. Revised Terms will be posted on this page. Continued use of our website indicates acceptance of updates.

Governing Law and Dispute Resolution

These Terms are governed by Saint Paul, Minnesota law. Disputes must first seek good-faith negotiation for 30 days before legal action. Venue for disputes is Saint Paul, Minnesota.

Contact

For inquiries, write to: 161 St Anthony Ave # 830, St Paul, MN 55103, United States. We respond to written requests promptly. Please include details for faster resolution.

Severability and Entire Agreement

If any part of these Terms is invalid, the rest remain in effect. These Terms are the entire agreement about our website and services, superseding prior discussions.

Force Majeure

Saint Paul Restoration Pros is not liable for delays or failures due to events beyond our control, like natural disasters, power outages, or supply chain disruptions.

This page provides general information and is not legal advice.