Privacy Policy For Our Water Restoration Company
Who We Are
Saint Paul Restoration Pros provides restoration services in Saint Paul, Minnesota. This policy explains how we collect, use, and protect information on our website. We handle personal and job-related data carefully to deliver quality service, ensure safety, and meet legal requirements.
Information We Collect
We collect information you provide, like names and addresses, during service requests. Job details, property photos, and documentation are gathered for restoration work. Device data, such as browser type, and usage patterns may be collected. Cookies track site activity. Service partners, like insurers, may share relevant data to coordinate projects.
How We Use Information
We use information to deliver services, schedule jobs, create estimates, process billing, and handle insurance documentation. Data supports safety, quality control, customer support, site improvements, fraud prevention, and legal compliance. We analyze usage to enhance our website experience.
Cookies and Similar Technologies
Cookies are small files that track site usage, like page visits. They include session and persistent types. You can limit or clear cookies in browser settings, but some website features may work differently without them.
Sharing and Disclosure
We share information with service partners, subcontractors, and insurers with your permission for job coordination. Payment processors receive billing data. We share data for compliance, safety, or when required by law. We do not sell your information.
Data Retention
We keep records for operational, safety, tax, and legal purposes. Retention varies by document type, such as job files or billing records, based on applicable regulations. Unneeded data is securely deleted.
Your Choices and Rights
You can access or update your information, request deletion where allowed, or limit certain uses. Manage cookies through your browser. Send written requests by postal mail to our address below.
Security
We use restricted access, employee training, and technical and physical protections to safeguard data. No storage or transmission method is fully secure, but we take reasonable steps to protect information.
Children’s Privacy
Our services and website are not for children under 13. Accounts are intended for adults or authorized representatives. We do not knowingly collect data from children under this age.
Data Transfers
Data may be processed by vendors in other locations. Saint Paul Restoration Pros uses reasonable measures, like secure agreements, to protect information during transfers to ensure safety and compliance.
Changes to This Policy
Saint Paul Restoration Pros may update this policy to reflect changes in practices or laws. The latest version will be posted on this page. Continued use of our website indicates acceptance.
Contact Us
For privacy questions or requests, send written correspondence to: 161 St Anthony Ave # 830, St Paul, MN 55103, United States. We will respond promptly to your inquiries.
Definitions
Personal information: Data identifying you, like name or address. Processing: Handling data, such as collecting or storing. Service providers: Partners helping deliver our services. Cookies: Files tracking website activity.